FAQ

✅ Do you offer warranty on your products?
All our products are designed with quality and convenience in mind. While we do not offer a formal warranty, if you receive a defective or damaged item, please contact us within 14 days of delivery and we will assist you with a replacement or store credit.

✅ Can I return or exchange my order?
All sales are final, and we do not accept returns or refunds. However, if your item arrives damaged or defective, please contact us within 14 days and we will provide a solution.

✅ How can I contact customer support?
You can reach us via email at contactthepawradise@gmail.com. Our team is available Monday to Friday, 9:00 AM to 5:00 PM (your local time), and we typically respond within 24–48 hours.

For more details, please refer to our Return & Refund Policy.